Frequently Asked Questions

Find answers to the most common questions on IRS tax relief.



Do you charge for the consultation?

No, the consultation is free.

Do I need to come in person for the consultation?

No, a phone call will do. If you are in the Coeur d’ Alene, Idaho area, feel free to come to our offices. However, we work with taxpayers across the USA, regardless of their location.

How long does the consultation take?

It varies, but generally you should plan on having about 15 minutes available.

What happens in the consultation?

The purpose of the consultation is to assess your options for reaching a debt relief solution with the IRS. We will:

  1. Ask you what the IRS is doing to collect your back taxes.
  2. Gather information from you that will help us determine what caused your tax problem and how we can resolve your situation.
  3. Explain your options.
  4. Let you know if your situation is one you can resolve yourself, and if so, what you need to do.
  5. Explain if your situation requires professional assistance and what you can expect if you hire us.
  6. Provide a quote for our services.

Our consultants are caring professionals and we do not engage in sales pitches or high pressure scare tactics.

Will I need all my tax information in front of me for the consultation?

No. If you have a copy of any notices you have received from the IRS it can be helpful, but not required.

Do I need to decide whether to work with you during the consultation?

No. We want you to make an informed, considered decision. After the free consultation, our tax consultant will email you the information discussed and everything you need to get started. You can review this information on your own time to make a decision.

Is the call confidential?

Yes, we have a strict privacy policy.

Do you ask for my Social Security Number or credit card info in the consultation?

No. There is no need to take your payment information because the consultation is free. We only need your social security number if you choose to work with us.

Can you tell me how much I owe the IRS? Can you tell me the amount of my refund?

Once you are a client we can contact the IRS on your behalf and pull detailed records of your tax history. Until then, you can obtain this information by calling the IRS Tax Helpline at 800-829-1040.


I’ve called other places and they want my credit card number and a payment before they will review my case. Is that how you work?

No. We believe you should have a complete picture of your options before making any payments.

The initial consultation and review of your case is always free. If we determine that your situation requires professional help, we will give you a comprehensive quote. You will always be advised of the total cost upfront. There are no hidden charges or add-ons. *

*Our fee is based on the information provided by you in the consultation. Should the scope of services required to resolve your case change because of new or revised information, additional charges may apply.

How much do your services cost?

At Precision we are committed to the highest level of transparency when it comes to cost. Many firms charge one upfront fee and then later add ongoing fees that can total thousands of dollars more.

Instead, we provide a clear, upfront flat rate quote according to the services necessary to resolve your case. You’ll know the true costs upfront. We protect you further with a 30-Day Money Back Guarantee and a Service Guarantee.

What are my payment options?

We understand that most people experiencing IRS issues are under financial pressure. That’s why we tailor affordable, no-interest payment plans and we never require full payment in advance.

How We Work

What can you do for me?

We work on your behalf to negotiate the terms of your debt with the IRS. As a firm that specializes in IRS tax debt relief, our objective is to win you the best possible outcome. For example, successful OICs can result in settlements for as little as 1% of the tax debt.

What if I’m in another part of the US?

Most of our clients are in other parts of the United States. Because we are so responsive to emails and phone calls, clients consistently comment on how personal our service feels, even when we’ve never met in person.

Can you help with my state tax liability?

Our focus is on IRS tax debt resolution. However, when you have both an IRS and state tax issue, we address both debts together.

I’m being audited. Can you help?

Unfortunately, we cannot represent you during an audit. If you find that you owe $10,000 or more after the audit, we can likely help you to negotiate the IRS debt.

Can you stop a wage garnishment or bank levy?

We can generally stop levies and garnishments within 24 hours of beginning work on your case.

Can you help me file my taxes?

Yes. We maintain a dedicated staff of licensed Tax Accountants that specialize in preparing current and back tax returns. We will help you get credit for every deduction to which you are entitled and avoid future tax filing errors.

Qualifications & Results

Why should I choose you?

If you appreciate transparency and personal service, you’ll love Precision Tax Relief. We give you a realistic assessment and our pricing comes with no surprises. Customers consistently rave about how they feel treated with respect and how hard we work — as if each customer were our only case. While the big tax relief companies try to bring in as many clients as they can, we only take on clients we can serve well.

Will the person handling my case be a licensed tax professional?

Yes, all cases are assigned to a licensed Case Manager. We only employ Attorneys, CPAs and IRS Enrolled Agents (EA’s) to manage your case.

We also maintain a dedicated staff of licensed tax accountants who specialize in preparing current and back tax returns.

Will I really be working with a tax attorney?

Yes. We are proud to have Larry Nagy on our team, one of the top legal experts for clients facing debt crises. Larry is an experienced attorney with an outstanding track record of success representing clients with IRS tax debt.

How long have you been in business?

We’ve been in the tax business since 1967 and our in-house staff includes tax professionals averaging 20 years of experience as IRS Enrolled Agents, CPAs and as an attorney.

Experience matters because tax resolution is a specialized professional service. It requires understanding of a dedicated part of tax law and IRS procedures.

Do you guarantee results?

Yes. We back our services with a 30-Day Money Back Guarantee and a Service Guarantee because we only take on clients we’re sure we can help.

Ultimately, only the IRS can decide whether you qualify for a tax relief program — we cannot guarantee a specific outcome. However, we do guarantee that we will deliver the best results possible for each of our clients. That’s why we have 600+ 5-star verified customer reviews online.

How can I verify your experience?

You should certainly research any firm that you are considering hiring — including us. Some good resources are The Better Business Bureau (BBB), TrustPilot Client Reviews, Google Reviews, and iVouch Customer Reviews. We are an open book. If there is anything you need to know to make your decision, simply ask us.

Get IRS tax relief from the team more people trust

If you need immediate relief from IRS collections, call us today.
You’ll get affordable, transparent pricing and a clear plan for the best possible tax debt settlement.
Let the most trusted tax relief team lift the weight off your shoulders.

Call to speak with someone now 1-855-212-5900